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Last Updated: October 19, 2026
Jiami Jewels (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, https://jiamijewels.com, or make a purchase from us.
Jiami Jewels is operated by JIAMI IMPEX, India.
Depending on how you interact with our website, we may collect the following types of information:
Personal and Contact Information: Your name, billing address, shipping address, email address, phone number, and other contact details you provide.
Order Information: Products purchased, order details, transaction status, delivery information, and customer service communications.
Payment Information: Payments are processed through supported payment providers. We may receive transaction confirmations and limited payment-related details, but payment card information is generally handled by the relevant payment provider.
Device and Usage Information: Information such as your IP address, browser type, device details, pages viewed, referring website, and interactions with our website, where collected through our website technologies.
Communications: Information you provide when contacting us about an order, product, return, refund, customisation, or other enquiry.
We may use your information to:
Process, fulfil, and deliver your orders.
Accept and verify payments and help prevent fraudulent transactions.
Communicate order confirmations, shipping updates, and customer service responses.
Respond to enquiries about products, customisation, and jewellery documentation.
Manage returns, refunds, cancellations, and order-related issues.
Maintain, improve, and secure our website and shopping experience.
Comply with applicable legal, tax, accounting, and regulatory obligations.
Send promotional communications where permitted by law and, where required, with your consent.
Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage, and improve the shopping experience.
Third-party services integrated into our store may also use cookies or similar technologies, subject to their own policies and the applicable consent requirements.
You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
We may share relevant information with trusted third parties when necessary to operate our business, including:
Shopify: Our e-commerce platform and related store services.
Payment Providers: To process payments, refunds, and transaction verification.
Shipping and Logistics Providers: To deliver orders and provide shipment tracking.
Technology and Service Providers: To support website hosting, security, analytics, customer service, and other operational functions where used.
Professional Advisers and Authorities: Where reasonably necessary to comply with legal obligations, protect rights, or address fraud and security concerns.
We do not authorize service providers to use personal information for purposes unrelated to their services, subject to applicable agreements and laws.
Because we may serve customers in different countries, your information may be processed or transferred across national borders by Shopify and other service providers involved in operating our store.
Where required, we will take appropriate steps to ensure that such processing and transfers comply with applicable data protection laws.
We retain personal information for as long as reasonably necessary to fulfil orders, provide customer service, maintain business records, resolve disputes, prevent fraud, and meet legal or regulatory obligations.
Retention periods depend on the type of information, the purpose for which it was collected, and applicable legal requirements.
We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted over the internet.
Depending on your location and applicable law, you may have rights to:
Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of certain personal information.
Withdraw consent where processing is based on consent.
Object to or restrict certain processing activities.
Opt out of marketing communications.
Submit a privacy-related complaint to the appropriate authority.
To exercise an applicable right, contact us using the details below. We may need to verify your identity before processing your request.
We will respond within the timeframe required by applicable law. Certain information may need to be retained to fulfil legal obligations or resolve disputes.
If we send promotional emails or other marketing communications, you may unsubscribe using the instructions provided in the communication or contact us directly.
Even if you opt out of marketing, we may continue sending essential service communications relating to your orders, payments, shipping, or customer support.
Our website is not intended to knowingly collect personal information from children in circumstances where parental consent or other legal requirements apply.
If you believe a child has provided personal information to us in violation of applicable law, please contact us so we can review the matter and take appropriate action.
Our website may contain links to third-party platforms, including social media profiles and external marketplaces.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before sharing personal information with them.
We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, service providers, or applicable legal requirements.
The revised version will be published on this page with an updated “Last Updated” date. Changes will take effect as described in the updated policy or as otherwise required by law.
If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us:
Business Name: JIAMI IMPEX
Brand: Jiami Jewels
Email: joshijineshj@gmail.com
Customer Support Email: support@jiamijewels.com
Phone/WhatsApp: +91 9892925066
WhatsApp: https://wa.me/919892925066
Website: https://jiamijewels.com
Jiami Jewels
Craft | Quality | Design | On Time
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