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Last Updated: October 19, 2026
Welcome to Jiami Jewels. These Terms & Conditions govern your access to and use of https://jiamijewels.com, including purchases made through our online store.
The website and store are operated by JIAMI IMPEX, India, under the brand name Jiami Jewels. By accessing our website or placing an order, you agree to these Terms & Conditions, subject to applicable law.
Please read these terms carefully before using our website.
By using this website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.
You agree to use our website lawfully and not to engage in fraudulent activity, interfere with website security, or misuse our services.
We reserve the right to restrict access where reasonably necessary to protect our website, customers, or business, subject to applicable law.
Jiami Jewels offers jewellery across a range of designs, materials, gemstones, and customisation options.
We make reasonable efforts to display accurate product descriptions, photographs, prices, and specifications. However, minor variations in colour, appearance, or presentation may occur due to lighting, photography, display settings, and the nature of jewellery materials.
Customers should review the product description and available specifications carefully before ordering.
We will not knowingly misrepresent product materials, gemstone details, metal purity, or certification.
Many of our products are made to order. Production may begin after an order has been confirmed.
Customisation options, including engraving and selected material or gemstone alternatives, may be available for certain products.
Please confirm your design preferences and any customisation requirements before placing your order.
Cancellation and return requests for made-to-order products are handled under our published Return, Refund & Cancellation Policy and applicable law. Nothing in these Terms removes mandatory consumer rights.
All prices and applicable charges will be displayed during the shopping and checkout process.
Prices, product availability, and promotional offers may change from time to time, subject to applicable law and any confirmed order.
Our store currently supports online prepaid payments through the payment methods made available at checkout. Cash on Delivery is not offered.
Payments may be processed by third-party payment providers and are subject to their applicable terms and verification procedures.
An order is subject to confirmation and acceptance by Jiami Jewels. We reserve the right to investigate suspected fraudulent transactions and address genuine pricing or technical errors in accordance with applicable law.
After placing an order, you may receive an order confirmation by email or another available communication method.
An order confirmation acknowledges receipt of your order and does not necessarily mean that the order has been finally accepted or dispatched.
If you need to correct order details or request cancellation, contact us as soon as possible. Changes cannot always be accommodated once processing or production has started.
Cancellation requests will be handled in accordance with our published cancellation policy and applicable law.
We offer shipping to India, the United States, and other international destinations where available.
Most made-to-order products generally require 5–10 business days of processing before dispatch.
Estimated delivery after dispatch is:
India: 5–8 business days.
United States: 10–15 business days.
Other international destinations: 8–15 business days.
These are estimates, not guaranteed delivery dates. Delays may occur because of customs clearance, courier operations, weather, public holidays, or other circumstances beyond our reasonable control.
Shipping is offered free of charge as described in our Shipping & Delivery Policy. Free shipping does not automatically include customs duties, import taxes, or other charges imposed by the destination country.
For further information, please review our Shipping & Delivery Policy.
International orders may be subject to import duties, taxes, or other charges imposed by local authorities.
Unless a specific Delivered Duty Paid (DDP) arrangement has been confirmed for your shipment, these charges may be payable by the customer.
Customers are responsible for complying with applicable import requirements in their destination country, subject to any obligations imposed on us by law.
Returns, refunds, replacements, and cancellations are governed by our published Return, Refund & Cancellation Policy.
Because many products are made to order, change-of-mind returns may be restricted where legally permitted. However, this does not exclude remedies required for defective, damaged, or incorrectly supplied products, or any mandatory statutory consumer rights.
Please review the relevant policy before placing an order.
Product materials, gemstones, metal purity, and certification details vary by item and are described where applicable.
IGI certification applies only to qualifying stones for which the relevant documentation is confirmed. Metal-purity reports from BIS-approved metal assayers are not the same as BIS hallmarking.
Customers should rely on the documentation and specifications provided for the specific product purchased. We do not represent that every item carries the same certification or report.
Unless otherwise stated, the content on this website, including text, logos, graphics, photographs, designs, and other materials, is owned by or used with permission by Jiami Jewels or the relevant rights holder.
You may not reproduce, distribute, modify, commercially exploit, or republish website content without prior written permission, except where permitted by applicable law.
Our website may contain links to third-party platforms, payment providers, marketplaces, and social media services.
These services operate under their own terms and policies. We are not responsible for third-party websites or services beyond the responsibilities imposed on us by applicable law.
Accessing third-party services is at your discretion, and you should review their applicable terms before using them.
We aim to keep our website accurate, secure, and accessible. However, interruptions, technical issues, typographical errors, or inaccurate information may occasionally occur.
Where necessary, we may update website content, correct errors, or temporarily suspend features for maintenance or security purposes.
Any action affecting a confirmed order will be handled in accordance with applicable law and the customer's legal rights.
To the extent permitted by applicable law, Jiami Jewels will not be liable for indirect or consequential losses arising from the use of the website or delays caused by circumstances outside our reasonable control.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including applicable consumer rights and remedies.
Your use of our website is also subject to our Privacy Policy, which explains how personal information is collected, used, and shared.
Please review the Privacy Policy to understand our data-handling practices.
These Terms are subject to applicable laws and mandatory consumer protection requirements.
Any dispute will be addressed in accordance with applicable law and the jurisdiction of a competent authority or court. Nothing in this section restricts any mandatory rights you may have under the laws of your country or region.
We may revise these Terms & Conditions from time to time to reflect changes in our business practices, website functionality, or legal requirements.
The updated version will be published on this page with a revised “Last Updated” date. Changes will apply as permitted by applicable law.
For questions about these Terms & Conditions, orders, or our products, please contact us:
Business Name: JIAMI IMPEX
Brand: Jiami Jewels
Email: joshijineshj@gmail.com
Customer Support Email: support@jiamijewels.com
Phone/WhatsApp: +91 9892925066
WhatsApp: https://wa.me/919892925066
Website: https://jiamijewels.com
Jiami Jewels
Craft | Quality | Design | On Time
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