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At Jiami Jewels, we are committed to delivering your jewellery with care and providing a reliable shopping experience. Most of our jewellery is made to order, so please allow time for production and shipping.
Most Jiami Jewels products are made to order. Our general processing time is 5–10 business days before dispatch.
Processing time may vary depending on the product, customisation requirements, and order details. Shipping transit time begins after the order has been dispatched.
We offer free shipping to India, the United States, and other international destinations.
| Shipping Destination | Shipping Charges | Estimated Delivery After Dispatch |
|---|---|---|
| India | Free | 5–8 business days |
| United States | Free | 10–15 business days |
| Other International Destinations | Free | 8–15 business days |
Delivery estimates are approximate and may vary depending on the destination, customs clearance, courier operations, public holidays, and other circumstances beyond our control.
Please note: Order processing time is additional to the estimated shipping transit time.
Once your order has been dispatched, we will provide shipping confirmation and tracking information where available.
You can use the tracking details to follow your shipment's progress. Tracking updates may take some time to appear after dispatch.
International orders may be subject to customs duties, import taxes, and other charges imposed by the destination country.
Unless explicitly confirmed otherwise for your order, these charges are the customer's responsibility.
Free shipping does not necessarily include customs duties or import taxes. For deliveries to the United States, any Delivered Duty Paid (DDP) arrangement applies only where it has been confirmed for the specific shipment.
Although we make reasonable efforts to meet the estimated delivery timelines, delays may occur due to customs inspections, courier disruptions, weather conditions, public holidays, or other circumstances beyond our control.
If your order appears delayed or the tracking information has not been updated for an extended period, please contact us with your order number so we can assist you.
Customers are responsible for providing a complete and accurate shipping address and contact information at checkout.
Please contact us as soon as possible if you notice an error in your shipping details. Address changes cannot be guaranteed once an order has entered processing or has been dispatched.
If your order arrives damaged or appears to be missing, please contact us promptly with your order number, relevant photographs where applicable, and any available tracking information.
We will review the issue and assist in accordance with our applicable policies and legal obligations.
For shipping-related questions or assistance, please contact Jiami Jewels:
Email: joshijineshj@gmail.com
Customer Support Email: support@jiamijewels.com
Phone/WhatsApp: +91 9892925066
WhatsApp: https://wa.me/919892925066
Website: https://jiamijewels.com
Jiami Jewels
Craft | Quality | Design | On Time
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